Website: www.milkmap.nz
Company: MilkMaP Consulting Ltd (“we”, “us”, “our”)

 

 

  1. Introduction

MilkMaP Consulting Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.milkmap.nz), contact us, or use our services.

We comply with the New Zealand Privacy Act 2020 and the Information Privacy Principles (IPPs).

By using our website, you agree to the terms of this Privacy Policy.

 

  1. What Personal Information We Collect

We may collect personal information when you:

  • Submit an enquiry form
  • Register for a Dairymasters™ Training Course
  • Sign up for our newsletters or mailing lists
  • Request consulting services
  • Purchase products or services
  • Communicate with us via email or phone
  • Interact with our website or social media

This information may include:

  • Name
  • Email address
  • Phone number
  • Business/farm name
  • Location
  • Training registrations
  • Service preferences
  • Payment details (processed securely via third-party providers)
  • Any other information you voluntarily provide

We also collect basic website analytics such as IP address, browser type, and pages visited.

 

  1. How We Use Your Information

We use your personal information to:

  • Respond to enquiries
  • Process training course registrations
  • Provide consulting services
  • Invoice and process payments
  • Send updates, newsletters, and marketing (if you choose to receive them)
  • Improve our services and website
  • Maintain internal records
  • Comply with legal obligations

We will not use your information for any purpose that you have not been made aware of or would not reasonably expect.

 

  1. Email Marketing & Communications

If you subscribe to our mailing list or register interest in courses, we may send you:

  • Course updates
  • Industry information
  • Service announcements
  • Special offers
  • Newsletters

You can unsubscribe at any time by clicking the link in our emails or contacting us at office@milkmap.co.nz.

 

  1. How We Store and Protect Your Information

We take reasonable steps to keep your information safe and secure.
Your data may be stored in:

  • Secure cloud-based systems
  • Third-party email and CRM platforms
  • Financial and invoicing systems
  • Encrypted digital files

We protect your information against loss, unauthorised access, misuse, modification, or disclosure.

Only authorised staff and consultants have access on a need-to-know basis.

 

  1. Disclosure to Third Parties

We do not sell your personal information.

We may disclose information to:

  • Service providers that help us operate (eg. email systems, payment processors, IT support)
  • Training venues, if required for event logistics
  • Our accountants, legal advisers, and trusted contractors
  • Regulatory authorities if required by law

These third parties may be located in New Zealand or overseas, but are required to safeguard your information.

 

  1. Cookies & Website Tracking

www.milkmap.nz may use cookies and similar technologies to:

  • Improve website functionality
  • Enhance your browsing experience
  • Analyse site performance and usage patterns

You can disable cookies in your browser settings, although this may affect your experience on our website.

 

  1. Accessing or Correcting Your Information

You have the right to:

  • Request a copy of any personal information we hold about you
  • Ask us to correct any information that is inaccurate or incomplete

To request this, please email: office@milkmap.co.nz

We will respond within a reasonable timeframe, in accordance with the Privacy Act 2020.

 

  1. Retention of Personal Information

We retain personal information only as long as necessary for:

  • The purpose it was collected
  • Legal, tax, and business requirements
  • Record-keeping obligations

After this period, information will be securely deleted or anonymised.

 

  1. Links to External Websites

Our website may include links to third-party websites.
We are not responsible for the privacy practices or content of these external sites.

 

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The latest version will always be published on www.milkmap.nz.

 

  1. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

MilkMaP Consulting Ltd
Email: office@milkmap.co.nz
Website: www.milkmap.nz
Location: Canterbury, New Zealand